Refund & Exchange Center
Not quite right? We'll make it right.
Every request is reviewed by a licensed pharmacist to keep you safe and your refund fair. Most non-prescription items are eligible within 30 days.
1
Submit your request
Tell us your order number and what went wrong — it takes under two minutes.
2
Pharmacist review
A licensed pharmacist reviews every request for safety and eligibility.
3
Refund or exchange
Approved refunds return to your original payment method, usually within 3–5 business days.